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Customer Feedback
Gain a better understanding of your business from a customer point of view.
The key to making the right decisions for your business is in the ability to collect trustworthy, relevant data. That what makes Reeview platform unique.
How can a customer feedback help you build a better business?
Overall, collecting customer feedback is a valuable tool for companies looking to improve their products, services, and customer experience. Reeview allows you to stay attuned to your customers' needs and preferences and make data-driven decisions to drive business growth.
How can Reeview help you?
Collect evidence to make better decisions
Enhance your customers experience
Improve loyalty and retention
Benefits of customer feedback
How can a customer feedback help you build a better business?
Overall, collecting customer feedback is a valuable tool for companies looking to improve their products, services, and customer experience. Reeview allows you to stay attuned to your customers' needs and preferences and make data-driven decisions to drive business growth.
Collect evidence to make better decisions
Make informed decisions that are based on facts and insights rather than assumptions or guesswork. This can lead to more effective strategies, better allocation of resources, and improved performance and profitability.
89%
of businesses that regularly collect customer feedback say it helps them improve their products and services.
Enhance your customers experience
Feedback from customers can help companies identify pain points in the customer journey and address them to create a more positive customer experience.
62%
of B2B and 42% of B2C customers purchased more after a good customer service experience.
Improve loyalty and retention
Customers are more likely to stick with a brand that listens to their feedback and takes action to address their concerns. More loyal customers = More revenue
3.5X
customers who have a positive interaction with a business are 3.5 times more likely to make another purchase from that business.
Collect Feedback
Seamlessly collect and organize feedback
Reeview helps you turn feedback into more revenue. Your customers tell you when, where and why they are happy (or not) so you know how to improve!
Overall rating
Effortlessly view a comprehensive summary of your customer feedback at a glance. The feedback is systematically organized into three categories: positive, neutral, and negative
View all feedback in one place
access detailed customer feedback, providing you with valuable insights into your customers' experiences.
Automate feedback collection
Automate the whole process and watch the feedback roll in. Our automated reminders increase feedback response by more than 60%
Advanced Filtering
Capture and filter customer feedback instantly by sentiment, location, review site and other customisable fields with Reeview’s rule engine.
Reeview empowers businesses with a strong brand voice, which can help you stand out and connect with customers on a deeper level.
Customized experience
Effortlessly personalize your brand by customizing the logo, background color, and rating icons. Manage multiple brands within one account and survey customers in any language.
Personalized surveys
Create distinct and engaging surveys by customizing the invite page as well as feedback pages and emails. Select from a range of design templates to achieve the desired look and feel for your emails.
Users Management
Efficiently manage multiple users and customize access privileges to suit your business needs.. The adaptable user management function enables you to precisely define staff access levels.
