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Avado: Reviews and Reputation Summary

Rated 4.4 based on 2744 Reviews
Rated 4.4 based on 2744 Reviews
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How was your experience with Avado?
Verified by
Natalie Wilson
Published on
April 13, 2024
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Company Snapshot

Founding Year
2007
Phone
+44 20 3893 5500
Employees
330
Website
Annual Revenue
$29.6M
Socials
Industry
Location
London, United Kingdom

What do people think about Avado

Analyzing the latest reviews for Avado reveals contrasting experiences among learners. Some customers highlight positive aspects of the service, including prompt assignment marking, responsive tutors, and well-structured courses with ample resources. For instance, learners commend tutors for their expertise and supportive nature, notably Britt W. and Mark Beacham, suggesting that Avado has strong educational support in certain areas. Recorded sessions are particularly appreciated for their convenience and depth of information, which has proven beneficial for those with restrictive schedules. This suggests that Avado's recent commitment to tutor support starting in 2024 has been effective in elevating the learning experiences of many of its clients.

Conversely, a significant number of negative experiences reflect issues with administrative processes, fees, and student support services. A recurring theme is the lack of communication and organization, particularly concerning instances where apprenticeships have been cancelled midway and payments for courses have been disputed. Customers express frustrations with the high costs of retakes and the additional membership fees. Accusations of bias in grading and claims of plagiarism without proper justification also contribute to the dissatisfaction, along with a call for Avado to be avoided due to these negative academic and financial experiences. This suggests that while Avado may be making progress in its educational content and tutor involvement, there are still critical areas of student administration and support that require attention to improve overall satisfaction and trust.

Avado Recent Customers Feedback and Reviews

Read what some customers have to say on Trustpilot...

Chloe Wright Rated Avado 1-Star on Trustpilot and said...

They cancelled my apprenticeship half way through the course, I then asked if I could complete my qualification as a professional qualification instead. It took months for them to confirm that I could. In January when they finally confirmed the costs, I asked if I could start the course in February which they confirmed would be ok as long as they received the payment. The invoice was paid by my workplace on 9th February, however they never contacted me again, never replied to any of my emails asking if I could start. When I finally got in touch with them they advised they hadn't received any payment (although the invoice has been paid). I am now stuck as they will not give me a refund as they are saying it hasn't been paid but it has. I can't go elsewhere until I am refunded. Do not complete your CIPD qualification with them if you don't want your time wasting!
Avado reviews

Helen Symons Rated Avado 1-Star on Trustpilot and said...

I have just completed my Level 3 with Avado and my first online learning experience has been great! The assignments were always marked within 7 days and response time with the tutors were within 48 hours. Thank you Avado!!!

Nico Rated Avado 1-Star on Trustpilot and said...

Avado has been a game changer regarding the tutor suport they provide starting 2024. Britt W. is absolutely brilliant, she is knowledgeable, helpful and has been extremely supportive since I have restarted my CIPD L5 with Avado this year. I am happy with the material, webinars and plethora of referenced resources she provided our cohort with. Thank you for improving Avado, such a welcomed change. Well done!
Read more reviews...

Frequently Asked Questions About Avado

What happens if I need to retake an assignment with Avado, and are there any additional costs?

Retaking an assignment with Avado may incur an additional fee. According to a review, retaking a single unit can cost £250. It is essential for prospective students to note this potential cost and verify with Avado about any additional fees that might apply beyond the initial course fee.

How responsive are Avado’s tutors and customer service?

Reviews of Avado suggest that tutors and customer service have varying levels of responsiveness. Some reviews praise the responsiveness of tutors, noting that assignments were marked within a week and tutor responses arrived within 48 hours. Moreover, customer service has been described as 'gold star' with prompt support. However, experiences may differ, so it's advisable for students to inquire about support levels during their course decision-making process.

Are there any concerns regarding the payment and administrative processes at Avado?

Some reviews indicate issues with the payment and administrative processes at Avado, where students have experienced problems with payment acknowledgments and course access after payment. Prospective students should ensure clear communication with Avado regarding invoices and payment confirmations and should consider keeping detailed records of all financial transactions linked to the course.

About Avado

Avado operates as a strategic partner focusing on driving human transformation within organizations. As a provider of digital and interactive learning solutions, Avado plays a pivotal role in developing the UK's workforce. The company's range of services includes designing tailored programs aimed at enhancing work-readiness, delivering apprenticeships, and offering professional qualifications. These learning experiences are crafted to empower individuals with the necessary skills for their professional growth while simultaneously contributing to the progress of their employers. Avado's commitment to cultivating talent aligns with the company's mission to enable personal and organizational development in a rapidly changing global landscape.

The ethos of Avado centers on the belief that true transformation transcends digital capabilities and rests fundamentally with people. By nurturing the human element within enterprises, Avado seeks to invigorate workplace culture and drive future success. The company recognizes the importance of equipping individuals with skills that are critical in a dynamic environment and dedicates its efforts to inspire those who actively shape an organization. Furthermore, Avado aligns its offerings with the opportunity to take advantage of UK government skills funding, thereby facilitating access to its educational services for a broader segment of the market. Through its focus on impactful learning and development experiences, Avado aspires to be a reliable force in ensuring workforce readiness for the challenges of the contemporary business world.

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