Reeview includes an easy-to-use, analytics features that lets you understand the reasons behind customer feedback and the needed focus areas to improve operations.
Capture customer experience measurements and insights in real time. All in one place.
Uncover new insights that show you exactly where to focus to have the biggest impact on the bottom line.
How can Reeview help you?
Improve customer satisfaction
Enhance product and service offerings
Make informed, Data-driven decisions
Benefits of customer feedback
Capture customer experience measurements and insights in real time. All in one place.
Uncover new insights that show you exactly where to focus to have the biggest impact on the bottom line.
Improve customer satisfaction
By collecting and analyzing data on customer experiences, businesses can identify areas of improvement in their products or services, which can lead to higher customer satisfaction. This can result in increased brand loyalty, positive word-of-mouth, and a higher likelihood of repeat business.
69%
of consumers attribute a good customer service experience to having their issue resolved quickly.
Enhance product and service offerings
Gaining insights into customer preferences and behaviors enables businesses to tailor their products and services to better meet customer needs. This can lead to the development of new product features or improvements in existing offerings that resonate with the target audience, ultimately driving sales and revenue growth.
56%
of companies consider customer input to be a top driver of innovation.
Make informed, Data-driven decisions
Data-driven insights into customer experiences help businesses make more informed strategic decisions, such as targeting the right customer segments, allocating resources effectively, and prioritizing product or service improvements. This can lead to better overall business performance and a stronger competitive advantage in the market.
9.8%
NPS leaders within their industries had an average revenue growth rate of 9.8%, compared to 3.1% for companies with lower NPS scores.
Review collection
Save significant analysis time and reporting time
Get a continuous flow of learnings on your performance that your team can easily follow and apply.
Effortless data flows
Reeview stands out as a unique platform that merges customer feedback management and review generation, effectively streamlining two essential processes in one. It's like achieving two objectives with a single solution.
Real-time insight
Real-time data calculation enables swift insights and proactive decision-making, resulting in heightened customer satisfaction and loyalty.
Everything you need for turning NPS® and CSAT data into action
Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users. Trusted by over 4,000 startups.
NPS® Score
Net Promoter® Score (NPS®) is one of the most common customer experience metrics used by companies around the world. With Reeview’ NPS feature you get a simple, flexible and powerful platform to engage your customers.
CSAT Score
Customer Satisfaction (CSAT) is a widely used metric to gauge customer experiences across various industries. With Reeview's CSAT feature, you obtain a user-friendly, adaptable, and potent platform to actively engage with your customers and assess their satisfaction levels.
Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users. Trusted by over 4,000 startups.
Feedback funnel
A feedback funnel enables you to pinpoint pitfalls in your customer engagement process. By identifying these obstacles, you can take targeted action to optimize your approach, resulting in increased response rates and more valuable customer insights for informed decision-making.
Multi-location analysis
Comparing reputations across locations helps identify best practices, areas for improvement, and customer satisfaction trends. Implementing successful strategies from top-performing branches can enhance brand consistency, customer experience, and contribute to overall business growth.
Automatically invite customers to share their feedback on the sites that matter to you.Handpick from 14+ review sites to include in your campaigns.
Reeview can help you grow your business with words of mouth
Reeview provides a powerful suite of solutions to help you get more 5-star reviews, gather customer feedback and analyze customer experience, so you can identify trends, anticipate customer needs and increase customer satisfaction.
