Is this your business?
Claim your profile
homepage
/
Leisure, Travel & Tourism
/
Canadian Affair
4.7
/5
Excellent
Good
Average
Fair
Poor
3952
reviews

Canadian Affair: Reviews and Reputation Summary

Rated 4.7 based on 3952 Reviews
Rated 4.7 based on 3952 Reviews
Canadian Affair logo
How was your experience with Canadian Affair?
Verified by
Natalie Wilson
Published on
March 20, 2024
Own this business?
No spam. Just the latest releases and tips, interesting articles.
Claim this business
Read about our privacy policy.
Own this business?
Claim your profile. Tell the world about your key services, industry customers, or other valuable information.
Claim this business
Read about our privacy policy.

Company Snapshot

Founding Year
1995
Phone
+44 20 7616 9999
Employees
51
Website
Annual Revenue
$6.9M
Socials
Industry
Location
London, United Kingdom

What do people think about Canadian Affair

Analyzing recent reviews of Canadian Affair, the company appears to maintain a positive reputation, particularly recognized for its adept and personalized customer service. Customers reflect on the attentive and tailored experiences they have received from various booking agents, highlighting the proficiency with which agents understand their preferences and requirements over multiple interactions. This recurrence of sentiment across reviews underlines a company culture that prioritizes client familiarity, suggesting a deep commitment to bespoke service over time.

There are also instances where clients have praised the company's responsiveness and proactive approach to dealing with enquiries or issues, adding to the positive customer experience narrative. Notably, specific agents are frequently mentioned by name, pointing to individual accountability and a personal touch as key influencers in the perceived high-quality service. However, there is a critique regarding the lack of detailed breakdowns in cost, suggesting an area for operational improvement in transparency. Despite this, the overarching theme is one of satisfaction, with reviews underscoring knowledgeable assistance, effective communication, and a willingness to invest time in crafting the ideal holiday experience, all of which are indicative of a favorable overall customer experience. Reviews from travel professionals who intend to recommend Canadian Affair to their clients further solidify the brand's standing in the industry.

Canadian Affair Recent Customers Feedback and Reviews

Read what some customers have to say on Trustpilot...

elizabeth ann costello blockley Rated Canadian Affair 5-Star on Trustpilot and said...

Always book our Canadian and USA holidays with Canadian Affair. Our booking agent in Glasgow knows us very well after 10 yrs + Of bookings, what we like to do, what Hotels we like etc etc . You have always listened to us, given us your ideas and git us good deals. Thku

Neil and Carol Fulcher Rated Canadian Affair 5-Star on Trustpilot and said...

We were looking for a special treat to celebrate our 25th wedding anniversary and came across the Rocky Mountaineer/ Alaskan cruise package which seemed to be perfect for us. We were helped and guided by John Blower who helped and advised us at every step of the way. An absolute star representing a fabulous company! Thank you John and thank you Canadian affair.

Tan Rated Canadian Affair 5-Star on Trustpilot and said...

I cannot thank Jenny enough for her support, guidance, hard work and dedication that she put into making our holiday exactly what we had wanted. This holiday is a special one for us to mark a few milestones, and we had a few ideas but weren't exactly sure how to implement it all. Jenny was so patient and put together an itinerary that covered everything and made sure that we were happy with it all. It is more than we could have hoped for. We are now so excited about going and counting down the days. Thank you so much for your excellent customer service, but mostly for being such a lovely, thoughtful person 😊
Read more reviews...

Frequently Asked Questions About Canadian Affair

What type of support can I expect from Canadian Affair when planning my trip?

Canadian Affair's booking agents have a reputation for providing personalized and dedicated support, including listening to customer preferences, providing tailored suggestions, and creating detailed itineraries to meet specific travel goals. Their consultants are knowledgeable and ready to offer advice and handle issues promptly to ensure your travel planning process is smooth.

How responsive is Canadian Affair to customer inquiries and issues?

Most customers report that Canadian Affair is responsive to inquiries, with consultants replying promptly to emails and calls. However, there have been instances where follow-up calls were necessary to obtain a quote. Once in contact, customers find that the staff, including specific agents mentioned by name in reviews, are helpful and dedicated to finding the right travel solutions.

Can customers expect customized travel packages from Canadian Affair?

Yes, Canadian Affair specializes in customizing holiday packages to Canada. Reviews indicate that agents take the time to understand individual customer needs, preferences for hotels, and special milestones, providing options that include detailed itineraries with a breakdown of activities. Despite sometimes lacking itemized cost breakdowns on invoices, customers praise the bespoke nature of the travel packages offered.

About Canadian Affair

Canadian Affair is a company that specializes in facilitating travel experiences to and from Canada. Established with the intent to cater to individuals seeking comprehensive travel solutions, the company operates as a full-service travel provider. It offers an extensive range of services and products geared towards tourists and travelers including flights, accommodations, car rentals, and tailored holiday packages that highlight the diverse attractions and destinations within Canada.

With a focus on providing quality experiences and customer satisfaction, Canadian Affair works to streamline the planning and booking process, ensuring travelers have access to the best possible options to fit their itineraries and budget. The company is known for its expertise in the Canadian tourism sector and offers valuable insights and recommendations for those looking to explore Canada's vast landscapes, vibrant cities, and unique cultural offerings. Through its dedicated services, Canadian Affair aims to promote Canada as a premier destination and assist travelers in creating memorable journeys.

How to boost your online reputation?

Let's build you a constantt flow of glowing reviews.

Easily collect 5-Star reviews

Ask your customers for reviews on the channels they use, put your review generation on autopilot.
Mockup

Capture customer feedback

Easily gather customer feedback, customize your branding and messaging.
Mockup

Understand your customers

Discover valuable insights about your customers, and take data-driven decision.
Or book a demo here
Join our newsletter
Learn more about our upcoming product nextreview.io
We care about your data in our privacy policy.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.