The reviews for Charter Travel present an overwhelmingly positive picture of the company's customer service and expertise in holiday planning. Multiple advisers, such as Luke, Linda, George, Gerard, Peter, and Claire, are praised for their professionalism, patience, and attention to detail. Advisors' willingness to work closely with clients to adjust itineraries, provide a range of pricing options, and offer insightful recommendations is consistently highlighted as a hallmark of Charter Travel's service. This suggests that personalization and customer care are central to the company's ethos and client handling strategy.
Several reviews reference the creation of complex multi-destination itineraries and the secure feeling provided by the guidance of the Charter Travel team. The trend indicates that Charter Travel has made a positive impression on its clients by providing value, comprehensive planning services, and responsive support to accommodate changes and preferences. This is further corroborated by customers who are repeat clients and those who intend to use Charter Travel for future trips, underscoring a trust in the company's pricing and the quality of the holiday experiences curated. The sentiment that advisors from Charter Travel have become almost like friends to their clients underlines the company's success in creating lasting customer relationships. From the information presented, Charter Travel appears to be viewed as a reliable choice for travelers seeking personalized and well-organized holiday experiences.
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Charter Travel offers personalized trip planning, with agents like Luke, Linda, and Peter providing customers with a variety of options and itineraries tailored to their preferences, including multiple destinations and pricing points. They accommodate changes to plans and provide advice on making the most out of your holiday.
Customers report that Charter Travel agents like Linda and Claire are attentive to their needs, suggesting destinations such as multiple islands in Hawaii or a combined itinerary that includes places like New York, Orlando, and Clearwater. They also handle details such as hotel transfers, interconnecting flights, and can help organize special requests like surprise trips.
Reviews consistently praise Charter Travel's customer service, mentioning agents like Luke, Linda, Peter, and Gerard for their patience, expert advice, and personal touch. Customers feel well looked after, with services extending to finding affordable trips for large family groups and offering backup support for any problems that might occur while traveling.
Charter Travel LLP operates as an independent tour operator and travel agency based in Newbury, Berkshire, UK. The company, owned and operated by Sandra Colbourne since 1988, takes pride in crafting tailor-made holiday experiences designed to match the unique desires and requirements of each client. With an emphasis on personalized travel plans, Charter Travel focuses on ensuring that their customers' vacations are as individual as they are, providing offerings that span a wide range of destinations and trip considerations.
The company's team of sales consultants boasts expertise in a variety of global destinations, including but not limited to, Florida, Hawaii, California, The Maldives, Mauritius, the United States, Australia, New Zealand, Europe, India, Africa, Thailand, Bali, Canada, the Caribbean, Mexico, Dubai, and many others. As travel experts, Charter Travel's consultants are equipped to provide professional advice on numerous aspects of travel planning. Their services cover a robust spectrum of travel necessities such as selecting the best accommodations, choosing appropriate vehicle rentals, and scheduling worthwhile tours and excursions to enhance the travel experience of their clients.