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Not Just Travel
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5380
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Not Just Travel: Reviews and Reputation Summary

Rated 5 based on 5380 Reviews
Rated 5 based on 5380 Reviews
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How was your experience with Not Just Travel?
Verified by
Natalie Wilson
Published on
April 11, 2024
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Company Snapshot

Founding Year
2001
Phone
+44 845 474 2450
Employees
380
Website
Annual Revenue
$2.4M
Socials
Industry
Location
Christchurch, United Kingdom

What do people think about Not Just Travel

Analysis of the latest reviews for Not Just Travel indicates that the company enjoys a highly positive reputation among its clients. A recurring theme in the feedback is the personalized and exceptional service provided by individual travel agents associated with the company. Customers particularly praise the agents for their attention to detail, ability to understand and meet specific travel requirements, and for going above and beyond to facilitate a seamless travel experience. Travel agents are commended for their proactivity and eagerness to assist, not only in the planning and booking phase but also throughout the trip to resolution.

Consistently highlighted across several reviews is the effort made by the travel agents to make holidays "stress-free," whether through comprehensive planning, handling last-minute arrangements, addressing inquiries swiftly, or overseeing mundane tasks like check-in and securing boarding passes. The personal touch offered seems to be a significant influencer on the company's reputation, with customers showing preferences for using Not Just Travel over online holiday booking alternatives. The emotional tone of gratitude in the reviews, alongside references to agents by first names, suggests a high level of customer satisfaction and a sense of trust in individual agents. Notably, the feedback mentions various types of holidays, from family vacations and honeymoons to group trips and cruises, indicating that the company's service quality is perceived as consistently commendable across different travel experiences.

Not Just Travel Recent Customers Feedback and Reviews

Read what some customers have to say on Trustpilot...

Not Just Travel reviews

Nicole Young Rated Not Just Travel 5-Star on Trustpilot and said...

Ewa James is amazing!! I highly recommend using her to book your next holiday or honeymoon. We have booked family holidays and most recently our honeymoon to Jamaica which was incredible. It truly was a once in a life time experience, everything we wanted and more. We always used to book our holidays online but then we met Ewa and we would never go back to booking our holidays without her. She listens to everything you would like and finds exactly what you’re looking for. Truly exceptional at her job!

Marie Donna Kennedy Rated Not Just Travel 5-Star on Trustpilot and said...

i have recently returned from a holiday to Majorca, booked by travel agent Claire Morris and Not Just travel. Claire went above and beyond to make my holiday seamless, giving clear and concise information. Nothing was too much trouble. Claire was always available to answer any questions. i would highly recommend booking a holiday through Claire and Not just travel.
Not Just Travel reviews

Liz Barker Rated Not Just Travel 5-Star on Trustpilot and said...

Sarah is absolutely brilliant. Her attention to detail is next level. Sarah listens to your requirements and in our experience ,perfectly meets the brief. I trust Sarah in booking our family holidays and know she will find the best prices in the nicest places . Sarah is so friendly and helpful . Couldn’t be happier
Read more reviews...

Frequently Asked Questions About Not Just Travel

What kind of personal assistance can I expect when booking a holiday with Not Just Travel?

Not Just Travel agents, based on customer reviews, seem to offer personalized planning and booking services, where they listen to your preferences, handle your booking details, and provide assistance before and during your holiday for a seamless experience.

How does Not Just Travel cater to specific travel needs or special occasions?

The travel agents at Not Just Travel are noted to go above and beyond to accommodate special requests and occasions, such as arranging surprises for birthdays, honeymoon planning, and organizing trips for large groups with a focus on attention to detail.

Is it possible to get last-minute deals with Not Just Travel, and are they flexible in terms of budget?

According to recent reviews, Not Just Travel agents have been successful in providing last-minute deals and are capable of finding options that fit a customer's budget, offering a variety of choices tailored to their financial requirements.

About Not Just Travel

Not Just Travel is a prominent travel company hailing from the UK, boasting a dynamic growth trajectory over the past decade. The company has carved out a distinctive niche in the competitive travel industry by demonstrating a steadfast commitment to curating dream holidays for their clientele. This commitment is underpinned by a 'fanatical'‚ approach to travel, which has been a magnet for attracting and retaining customers from across the country. Not Just Travel takes pride in delivering exceptional customer service, ensuring that their clients receive the utmost value and satisfaction with their travel experiences.

With over ten years of experience in serving customers, Not Just Travel has developed a comprehensive understanding of the diverse travel preferences and needs of its clients. They are an independent travel entity that specializes in providing personalized travel arrangements. The recurring patronage of their clients is a testament to the company's ability to consistently secure the best service and price for their travel solutions. The company's dedication to fulfilling the travel aspirations of their customers has made them a trusted and reliable option for individuals looking to explore new destinations or seeking a hassle-free holiday planning process.

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