The user reviews suggest that ROXi's reputation is largely positive, as customers praise the service for its reliability, extensive music catalog, and enjoyability, particularly for those who are fond of karaoke. Reviewers consistently highlight the wide range of music genres and decades available, as well as the ease of navigation, which indicates that the platform is regarded as user-friendly and accommodating a variety of musical tastes. This appreciation extends across different age groups, suggesting a broad appeal, although a desire for more contemporary music updates from younger users has been noted.
One operational hiccup mentioned relates to a promotional offer for a free microphone, which is part of a premium subscription package. A customer experienced some confusion and dissatisfaction regarding the terms of the offer and the claim process, suggesting potential areas for improvement in communication and clarity in promotions. This issue, however, seems to be an isolated incident amongst the otherwise positive feedback, as it is not a recurring theme within the reviews provided. The customer's challenge in resolving the issue with customer support might impact the company's overall reputation if not addressed efficiently in future cases. Nonetheless, the predominantly favorable reviews indicate a strong overall customer satisfaction and imply that the positive aspects of the service are the primary influences on the company's reputation.
Read what some customers have to say on Trustpilot...
ROXi offers a wide variety of music across different genres and decades, including 80s and 90s power ballads, rock, and pop. This includes both well-known hits and a selection of lesser-known tracks to explore.
The free version of ROXi provides users with a wide choice of music. When upgrading to a premium subscription, which can be initially tested with a 30-day free trial, users may gain access to additional features, such as a karaoke function that comes with a complimentary microphone after the free trial period ends, though some users have reported confusion over how to claim this microphone.
ROXi has been designed with an easy-to-navigate interface that is even accommodating for those who are not highly tech-savvy. The service can be easily installed on smart TVs and is also available on devices such as Sky Q.
ROXi is a British music streaming company that has garnered support from notable figures in the music industry, including Simon Cowell, Kylie Minogue, and Robbie Williams. The service is designed to foster a shared musical experience, emphasizing social interaction by bringing friends and family together through its array of offerings. With features such as free unlimited music video streaming, exclusive music video channels, karaoke, and music games, ROXi aims to be more than just a music streaming platform, striving to provide a comprehensive entertainment experience centered around music.
The availability of ROXi's new TV Music App has expanded its reach, making it accessible on various platforms such as Sky Q, Fire TV, Android TV, Google TV, and several brands of smart TVs with plans to include Samsung TV among others in the near future. Besides the digital app, ROXi also offers a unique physical product: a music entertainment console that comes with a microphone controller, which can connect to any TV. This versatility ensures users can enjoy ROXi's vast library of over 70 million music recordings, which not only includes tracks from major record labels but also features content from leading independent labels, ensuring a rich and diverse selection of music that is regularly updated with the latest releases. More information about ROXi and its services can be found on their website, roxi.tv.
