4.9
/5
Excellent
Good
Average
Fair
Poor
1772
reviews

TruTravels: Reviews and Reputation Summary

Rated 4.9 based on 1772 Reviews
Rated 4.9 based on 1772 Reviews
TruTravels logo
How was your experience with TruTravels?
Verified by
Natalie Wilson
Published on
April 13, 2024
Own this business?
No spam. Just the latest releases and tips, interesting articles.
Claim this business
Read about our privacy policy.
Own this business?
Claim your profile. Tell the world about your key services, industry customers, or other valuable information.
Claim this business
Read about our privacy policy.

Company Snapshot

Founding Year
2012
Phone
+44 20 3542 2463
Employees
50
Website
Annual Revenue
$5.0M
Socials
Industry
Location
, United Kingdom

What do people think about TruTravels

TruTravels has garnered positive feedback, revealing strong customer satisfaction with tour guides who frequently go "above and beyond" to enhance the travel experience, demonstrated through personal anecdotes such as making special arrangements for birthdays and swiftly addressing health concerns. Guides are commended for their deep cultural insight, attentiveness to safety, and ability to convert groups of travelers into close-knit "families." References to guides possessing extensive knowledge, exceptional organizational skills, and recommendations for activities beyond the scheduled itinerary suggest an added value that elevates the overall travel experience. This dedication and personalized attention appear to resonate deeply with customers, many of whom are first-time solo travelers, accentuating the company's ability to deliver comfortable and memorable adventures.

TruTravels tours, particularly in Bali and Thailand, are described as life-enriching journeys that consistently exceed expectations. Reviews focus on the comprehensive nature of the tours, highlighting the variety of activities, quality of selected restaurants, and the caliber of accommodations. The meticulous planning and well-thought-out arrangements made by the company, alongside the vibrant social environment fostered by the guides, are particularly appreciated. The sentiment of not wanting the tours to end and eagerness to relive the experience underscores the company's success in delivering remarkable travel experiences. Additionally, the high level of organization and support detailed in the reviews suggests that TruTravels is adept at crafting tours that are not only exciting but also provide a sense of security and ease for travelers, which is an integral aspect of the company's compelling reputation.

TruTravels Recent Customers Feedback and Reviews

Read what some customers have to say on Trustpilot...

GLP Rated TruTravels 5-Star on Trustpilot and said...

VJ is an outstanding tour guide he went above and beyond to make sure everybody was living their best life. There was never a time he couldn’t make you laugh with his dancing or jokes. He made my birthday extra special with organising a cake being made - best birthday ever! Thank you VJ for the best 10 days ❤️

Sam Alberts Rated TruTravels 5-Star on Trustpilot and said...

Ippy could not have been a better tour guide or friend, there is no one I would rather have had supporting us through the trip. Ippy was passionate about his country and keen to teach us all about his culture as well as share all his hotspots in Bali. I feel very well travelled! He prioritised our safety above all else and made sure we were all well. If anyone was ill, he acted quickly, knowing how to manage this with care. His knowledge and organisation surpassed my expectations making this trip truly once in a lifetime. I would recommend his guidance to anyone. I wish him all the best in the future.
TruTravels reviews

Joe M-K Rated TruTravels 5-Star on Trustpilot and said...

Luki as well as Song, were wonderful people showing us around makeing sure everybody was included and helped us becoming a little family. My expectations was way more than just met and I had one of my best times in Indonesia. I would book this turn every second time again and enjoy the wonderful places shown by the guides. All of the restaurants where top tier and I would love to indulge in the meals every single day. I am wishing them the best and hope we meet again soon.
Read more reviews...

Frequently Asked Questions About TruTravels

What can I expect from tour guides on a TruTravels tour?

From the reviews, tour guides on TruTravels tours are highly appreciated for their exceptional service. They prioritize safety, provide extensive knowledge about the culture and places, and tend to go above and beyond to ensure the travelers have memorable experiences. They are commended for their organizational skills, friendliness, and ability to manage any issues, such as illness, swiftly and with care.

How is the social experience on TruTravels tours for solo travelers?

Solo travelers have reported feeling very welcome and safe on TruTravels tours. Tour guides are mentioned for making travelers feel like friends from the onset, fostering a friendly and inclusive environment. The shared experiences with other group members often lead to a sense of community, sometimes described as becoming 'a little family' during the trip.

Is there flexibility on TruTravels tours to explore beyond the set itinerary?

The reviews indicate that there is flexibility on TruTravels tours to engage in activities outside of the original itinerary. Tour guides are recommended for accommodating additional experiences, readily answering questions, and offering assistance in organizing extra activities. This indicates that while there is a structured plan, there is also room for personalized experiences.

About TruTravels

TruTravels positions itself as a social adventure specialist and tour operator, catering to the wanderlust of young, fun-loving travelers through a variety of group travel experiences across several continents including Europe, Asia, Australia, and Latin America. The company aims to redefine the concept of travel by moving away from traditional tours and instead, creating an atmosphere reminiscent of exploring new destinations with a group of friends. One of the guides is always someone who possesses in-depth knowledge of the location, providing the dual benefits of companionship and guidance. TruTravels advertises four distinct travel styles such as Classic, Sailventures, Flashpacker, and Fitventures in order to offer bespoke experiences that resonate with individual traveler preferences and expectations.

The ethos of TruTravels is centered on a mission to foster life-changing group travel experiences that not only benefit their clients but also extend to positive impacts on their staff, suppliers, and local communities. They strive to harness the transformative power of travel to effect change concerning social and environmental issues and to address ethical and inequality challenges. In collaborating with various global partners, TruTravels is committed to making business deals that are mutually beneficial, ensuring that their operations contribute to a greater good. For those intrigued by TruTravels’ adventures and ethos, more information can be obtained through their official website, and their prowess in delivering exceptional travel experiences is showcased through their active presence on social media platforms like Facebook, TourRadar, Instagram, and YouTube.

How to boost your online reputation?

Let's build you a constantt flow of glowing reviews.

Easily collect 5-Star reviews

Ask your customers for reviews on the channels they use, put your review generation on autopilot.
Mockup

Capture customer feedback

Easily gather customer feedback, customize your branding and messaging.
Mockup

Understand your customers

Discover valuable insights about your customers, and take data-driven decision.
Or book a demo here
Join our newsletter
Learn more about our upcoming product nextreview.io
We care about your data in our privacy policy.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.