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MyJam: Reviews and Reputation Summary

Rated 4.6 based on 782 Reviews
Rated 4.6 based on 782 Reviews
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How was your experience with MyJam?
Verified by
Natalie Wilson
Published on
April 24, 2024
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Company Snapshot

Founding Year
2019
Phone
+44 75 0699 7274
Employees
16
Website
Annual Revenue
$0
Socials
Industry
Location
London, United Kingdom

What do people think about MyJam

MyJam appears to be held in high regard by those who have engaged with the company's services, as evidenced by the collection of customer reviews provided. For those seeking halal products, the convenience and accessibility that MyJam offers are repeatedly praised, highlighting how the company is enhancing the shopping experience for customers with specific dietary requirements. Customers enjoy the wide range of products, inclusive of food and other categories, underlining the company's ability to meet diverse needs effectively. Moreover, the emphasis on transparency and certification for halal products has positively impacted the brand's reputation, as this instills confidence in customers regarding product suitability and quality.

The reviews also showcase a noteworthy trend in customer service, with specific mentions of the care and attention to detail offered by MyJam's representatives. Comments about direct communication to resolve stock issues, reminders for orders, and considerate gestures in response to customer mistakes—like offering discounts on subsequent orders—render a picture of a customer-centric approach. Delivery customization options, careful packaging for shipped goods, and thoroughness in delivering all ordered items without substitutions further reinforce the overall positive customer experience. Despite the limited nature of the reviews, the underlying trend points towards customers enjoying both the product range and the service quality, which cumulatively enhances the company's reputation as a reliable and customer-friendly online marketplace.

MyJam Recent Customers Feedback and Reviews

Read what some customers have to say on Trustpilot...

MyJam reviews

Gall Rated MyJam 5-Star on Trustpilot and said...

Excellent company! I’ve ordered from them some spices, sauces and dry fruits/nuts a few times and the quality is always so good! They even give you a choice of dates to pick for delivery in case you can’t be home on a specific date. Hope they continue to provide the same excellent service in the near future as I will sure be ordering from them regularly
MyJam reviews

Dr EL-Sherif Rated MyJam 5-Star on Trustpilot and said...

Halal online shops provide a range of benefits for individuals who prefer halal products. Here are some positive aspects of halal online shops: 1. Convenience: Halal online shops offer the convenience of shopping from the comfort of your own home. You can browse through a wide variety of halal products and make purchases at any time that suits you. 2. Certified Halal Products: These online shops ensure that all the products they offer are certified halal. This gives customers peace of mind knowing that the items they purchase meet the necessary halal standards. 3. Accessibility: Halal online shops make halal products accessible to individuals who may not have easy access to physical halal stores in their locality. This is especially beneficial for those living in areas with limited halal options. 4. Wide Range of Products: Halal online shops typically offer a wide range of products, including food, cosmetics, clothing, and more. This allows customers to find all their halal needs in one place, saving time and effort. 5. Transparency: Halal online shops often provide detailed information about the sourcing, ingredients, and certifications of their products. This transparency helps customers make informed choices and ensures the products align with their halal requirements. 6. Delivery Options: Online shops usually offer various delivery options, including home delivery or pick-up points, making it convenient for customers to receive their orders. Overall, halal online shops provide a convenient and reliable platform for individuals to access a wide range of halal products. They contribute to meeting the needs and preferences of those seeking halal options in their shopping experiences.

shaddy ghazal Rated MyJam 5-Star on Trustpilot and said...

Great stock, next best thing to authentic Syrian food. Sensibly packaged. Arrived on time and got continuous updates. I got makdous, Turkish zayton, foul medemas (teeba brand), pickled turnips (sofra) and fresh khobz. I’ll be ordering again for sure everything was zareefeh!
Read more reviews...

Frequently Asked Questions About MyJam

What delivery options does MyJam offer?

MyJam offers a choice of dates for delivery to accommodate customers who may not be available on a specific date. They also offer various delivery options, including home delivery or pick-up points, to make it convenient for customers to receive their orders.

How does MyJam ensure the quality of their products?

MyJam is reported to have a reputation for delivering high-quality products, such as spices, sauces, and dry fruits/nuts. Reviews mention that food items such as meat and frozen goods are packed with ice packs, and bottles are secured in bubble wrap, ensuring that items arrive fresh and undamaged.

Does MyJam offer a variety of products and how are they sourced?

MyJam appears to offer a wide range of products, especially focusing on Middle Eastern cuisine, including items like makdous, Turkish zayton, and fresh khobz. According to reviews, these products are described as top quality and are hand-selected from the best Arabic shops in London.

About MyJam

MyJam is a company that caters to the distinct needs of individuals looking to explore and purchase items from various cultural and ethnic backgrounds in the form of a grocery store. The business focuses on a wide range of food products that are significant and traditional to different cultures, providing customers with a diverse selection of goods that might not be readily available at conventional supermarkets. MyJam seeks to bridge the gap for consumers seeking specific cultural foods, spices, and ingredients that are essential for authentic international cuisine. The store's inventory likely includes unique and hard-to-find items that are integral to recipes from across the globe.

The services offered by MyJam extend beyond merely selling food products; the company plays a vital role in community-building by supporting and celebrating cultural diversity through its offerings. It often serves as a hub for those who take pride in their heritage or for food enthusiasts interested in experimenting with different cooking traditions. Moreover, by providing access to a variety of cultural groceries, MyJam enables people living far from their countries of origin to maintain a connection to their cultural roots through food. The company's commitment to cultural diversity, therefore, not only meets the practical needs of its customers but also provides a sense of comfort and nostalgia through flavors reminiscent of home.

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