Is this your business?
Claim your profile
homepage
/
Retail
/
Woolroom
4.7
/5
Excellent
Good
Average
Fair
Poor
14570
reviews

Woolroom: Reviews and Reputation Summary

Rated 4.7 based on 14570 Reviews
Rated 4.7 based on 14570 Reviews
Woolroom logo
How was your experience with Woolroom?
Verified by
Natalie Wilson
Published on
April 26, 2024
Own this business?
No spam. Just the latest releases and tips, interesting articles.
Claim this business
Read about our privacy policy.
Own this business?
Claim your profile. Tell the world about your key services, industry customers, or other valuable information.
Claim this business
Read about our privacy policy.

Company Snapshot

Founding Year
2008
Phone
+44 1780 461217
Employees
21
Website
Annual Revenue
$4.1M
Socials
Industry
Location
Oakham, United Kingdom

What do people think about Woolroom

An examination of recent customer reviews for Woolroom reveals a predominantly positive reception towards their products and customer service. Customers expressed satisfaction with the quality and effectiveness of Woolroom's temperature-regulating bedding products. Several reviews highlight the significant improvement in sleep quality due to the thermal control of wares like duvets and mattress toppers, stating that they experience less overheating and night sweats. The ability to customize products, such as pillows with additional filling, is also mentioned positively, aligning well with the brand’s promise of comfort and personalization.

The company's commitment to using natural materials and manufacturing locally in the UK is receiving commendation, influencing consumers' purchasing decisions and contributing to the company’s eco-friendly reputation. Furthermore, the service at physical retail locations is described as exceptional, with knowledgeable staff and a customer-centric approach. Customers appreciate the variety and reasonable pricing, alongside the opportunity to purchase high-quality, returned goods at reduced prices. These consistent narratives point towards a business that is managing to combine quality product offerings with stellar customer service, leading to a strong overall reputation in the market.

In summary, based on the provided reviews, Woolroom seems to have established a reputable brand identity framed around high-quality, comfortable, and naturally-sourced products, complemented by excellent customer service both in-store and online. Tackling common sleep discomforts with innovative solutions appears to be a significant driver for customer satisfaction, as is their environmentally conscious approach. These factors, alongside the attentive and information-rich shopping experience, contribute greatly to the overall positive perception and growing preference for Woolroom’s merchandise in a competitive market. No discernible negative patterns or concerns emerged from the current customer testimonials examined.

Woolroom Recent Customers Feedback and Reviews

Read what some customers have to say on Trustpilot...

Ron S Rated Woolroom 5-Star on Trustpilot and said...

We were looking for a range of throws to complement some new furniture. Having toured most leading retailers to find the right matches, we were disappointed until we visited the Woolroom premises in Oakham. Spoilt for choice was our first thought. Very helpful staff. We purchased 5 throws at very reasonable prices. Wouldn't hesitate to visit again. Good job guys.

Pleasantly surprised Rated Woolroom 5-Star on Trustpilot and said...

Temperature control is brilliant, we previously had a cheap duvet that was always making us overheat. This has helped us sleep better. Nice quality duvet, nice weight to it , not too heavy or too light either.

Angela S. Rated Woolroom 5-Star on Trustpilot and said...

Excellent quality & craftsmanship! From my very 1st night, laying my head on this pillow has already made a difference in my sleep. I was not expecting to have such fast results. What a difference this has made! It holds shape beautifully, and is like a perfect cloud of wooly heaven. I just can not say enough good things about this pillow. I will definitely be ordering another for the hubby.❤️🐑
Read more reviews...

Frequently Asked Questions About Woolroom

Can Woolroom throws complement various furniture types and styles?

According to a customer who visited the Woolroom premises, they found a wide selection of throws that complemented their new furniture well after being disappointed by other leading retailers. This indicates that Woolroom may offer throws suitable for a variety of furniture types and styles.

Do Woolroom products provide effective temperature control during sleep?

Several customers have reported that Woolroom duvets and mattress toppers offer temperature control properties, leading to a more comfortable sleep experience. Feedback suggests improvements in preventing overheating at night and helping maintain a consistent, comfortable temperature.

What kind of customer service can I expect at Woolroom, and are their products user-friendly?

Customers have commented on the knowledgeable and individualized attention given by the Woolroom staff. Additionally, the ease of ordering and finding product information online, along with positive remarks regarding packaging and prompt service, suggest that Woolroom values customer experience and product quality.

About Woolroom

Woolroom is a company that specializes in wool bedding and related accessories. Their product lineup includes a variety of items such as wool comforters, pillows, mattress toppers, and beds, all designed to provide a natural sleep solution for their customers. The company prides itself on using natural materials, primarily British wool, which is known for its temperature-regulating properties, hypoallergenic qualities, and sustainability. Woolroom's offerings are crafted with the goal of enhancing sleep quality through the inherent benefits of wool, such as its ability to wick away moisture and maintain a comfortable sleeping environment.

The company places a strong emphasis on not only the quality of its products but also the ethical and environmentally friendly aspects of its sourcing and production processes. Woolroom ensures that the wool used in their products is traceable back to the farmers, showcasing a commitment to transparency and animal welfare. Their approach to bedding aims to offer customers a healthier sleep while also being mindful of the environment, often highlighting the renewable and biodegradable nature of wool as a key material in their goods. In offering these natural bedding solutions, Woolroom caters to a market of environmentally conscious consumers seeking to invest in durable, natural, and responsible home products.

How to boost your online reputation?

Let's build you a constantt flow of glowing reviews.

Easily collect 5-Star reviews

Ask your customers for reviews on the channels they use, put your review generation on autopilot.
Mockup

Capture customer feedback

Easily gather customer feedback, customize your branding and messaging.
Mockup

Understand your customers

Discover valuable insights about your customers, and take data-driven decision.
Or book a demo here
Join our newsletter
Learn more about our upcoming product nextreview.io
We care about your data in our privacy policy.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.