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Audley Villages
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Audley Villages: Reviews and Reputation Summary

Rated 4.7 based on 507 Reviews
Rated 4.7 based on 507 Reviews
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How was your experience with Audley Villages?
Verified by
Natalie Wilson
Published on
April 26, 2024
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Company Snapshot

Founding Year
1991
Phone
+44 800 093 8181
Employees
230
Website
Annual Revenue
$76.6M
Socials
Industry
Location
Egham, United Kingdom

What do people think about Audley Villages

The reviews for Audley Villages indicate a generally positive reception of the facilities and staff interactions, presenting an impression of an accommodating and well-maintained establishment. Staff members, mentioned by name in several reviews, are praised for their informative and caring approach during guided tours. The level of detail provided about the villages, including history and finances, coupled with the personal attention allotted during visits, supports the view of a hospitable atmosphere. Additionally, the aesthetic appeal of the gardens and layout of the villages, along with the provision of social events and activities, contribute to the favorable feedback about the overall environment.

However, certain aspects have attracted mild criticism that should be taken into consideration. The costs associated with moving out, as well as the privacy concerns regarding the proximity of some patios and balconies to car parks and the size of the outdoor spaces, are among the drawbacks cited by prospective residents. Some reviewers express a hesitation to commit immediately, suggesting a need for further visits or information despite the otherwise impressive tours and facilities. The visibility of residents and communal engagement during tours have also been noted as areas for potential improvement. These elements signify opportunities for Audley Villages to refine their customer experience and address the specific concerns that may affect future residency decisions.

Audley Villages Recent Customers Feedback and Reviews

Read what some customers have to say on Trustpilot...

Customer Rated Audley Villages 5-Star on Trustpilot and said...

We were shown round the village and given a short review of the history of the site . The flats are very well equipped and the finance was full explained. E were un rushed and very well looked after by the staff. We hit window if time to talk to some guests . The gardens including the trees are beautiful . Thank you very much for your kind hospitality. The social events very good . Overall a very impressive village layout and buildings .

Kirsten O’Sullivan Rated Audley Villages 5-Star on Trustpilot and said...

Vickie Norman showed me around. She was very caring and informative. I had a very pleasant afternoon. I don’t think I’m quite ready yet to commit myself but I would seriously consider Audley. I find the cost you expect when I would move out rather off putting. Otherwise I’m very impressed.

don booth Guest Rated Audley Villages 5-Star on Trustpilot and said...

Gemma’s welcome and explanations. We learnt a lot from the whole experience but we need another visit to learn more. Although a lot of cars there seemed to be a dearth of people. We would like to chat with owners and join in activities
Read more reviews...

Frequently Asked Questions About Audley Villages

What can I expect during a visit to an Audley Village?

During a visit to an Audley Village, prospective residents can expect a detailed tour of the property, including well-equipped apartments and communal areas. Visitors are often accompanied by staff members who provide comprehensive information about the site's history, financial details, and available social events. Tours are unhurried, allowing time for interactions with current residents and to appreciate the aesthetic aspects of the village such as the gardens and historical buildings.

How are the costs associated with living in an Audley Village explained to potential buyers?

Potential buyers are provided with a clear breakdown of costs associated with living in an Audley Village. This typically includes the initial purchase price, ongoing service charges, and fees that may be incurred upon leaving the village. Sales managers and staff aim to fully explain these financial aspects during the tour or through informative brochures.

Are there any concerns potential residents have about Audley Villages?

Some potential residents express concerns about specific fees, such as those incurred upon moving out. Additionally, visitors sometimes note the proximity of certain outdoor spaces, like patios, to areas such as car parks which may affect privacy. Aesthetics of certain architectural features like glass screens on balconies have also been mentioned as areas for consideration. Reviews suggest that prospective residents may require multiple visits to fully assess the village and its facilities before making a decision.

About Audley Villages

Audley Villages, operating under the name Audley Court Limited, is a specialised real estate company deeply involved in the development and management of retirement living properties. The company focuses on providing luxury homes tailored for those in their retirement years, looking to combine independent living with the availability of premium facilities and quality care services. They create well-appointed residential units within secure and elegantly landscaped settings, which allow retirees to maintain their autonomy while living in a community of like-minded individuals.

The company's model is to offer properties of high standards, along with amenities often compared to those found in boutique hotels. These villages typically feature a central clubhouse that acts as a hub for social and recreational activities, including restaurants with fine dining, health spas, and fitness centres. As an added value, Audley Villages also provides flexible care options that ensure residents can access the necessary support and assistance, should their needs change over time. The enabling ethos of the company allows people who live in these retirement villages to enjoy a comfortable, secure and sociable lifestyle.

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