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Care Fertility: Reviews and Reputation Summary

Rated 4.6 based on 1679 Reviews
Rated 4.6 based on 1679 Reviews
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How was your experience with Care Fertility?
Verified by
Natalie Wilson
Published on
April 9, 2024
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Company Snapshot

Founding Year
1997
Phone
+44 115 852 8100
Employees
330
Website
Annual Revenue
$107.6M
Socials
Industry
Location
Manchester, United Kingdom

What do people think about Care Fertility

An analysis of recent reviews for Care Fertility suggests that the company enjoys a generally positive reputation among its clients, with numerous success stories contributing to a positive overall customer experience. Customers have praised several locations, such as Liverpool, Chester, Tunbridge Wells, Sheffield, Northampton, Bath, Cheshire, and Manchester, for providing excellent care resulting in successful pregnancies and births. The appreciation extends to the staff, including receptionists, nurses, doctors, embryologists, and specialists, who are consistently described as supportive, informative, kind, and professional. Personalized services like the provision of a video of an embryo's growth during IVF treatment have been highlighted as particularly meaningful to clients. Furthermore, the successful outcomes after facing challenges such as failed IUI attempts or difficult fertility journeys are recurrent themes that enhance Care Fertility's reputation for effectiveness and compassion.

However, amidst the positive testimonies, certain criticisms emerge that point to areas for improvement. The digital portal's user experience has been criticized for being inconvenient and not user-friendly, particularly when managing multiple invoices across different locations. This suggests an area that Care Fertility might improve upon to enhance client satisfaction. Additionally, the Care Bath clinic, in particular, received negative feedback regarding staffing shortages, wait times for treatment, and a seeming lack of standard practices like regular scans, which stands in contrast to the praise received by other locations. It also indicates potential inconsistencies in service quality across different branches of the organization. These criticisms, while less frequent than the expressions of gratitude and satisfaction, offer reality checks that may inform prospective clients' expectations and the company's internal review processes.

Care Fertility Recent Customers Feedback and Reviews

Read what some customers have to say on Trustpilot...

E Jones Rated Care Fertility 4-Star on Trustpilot and said...

We used care fertility Liverpool and Chester for our IVF journey and have a beautiful baby boy thanks to them. We will always be forever grateful. Not a fan of the portal so much hence the 4 star review as things crop up and you can not respond to them also we had to toggle between the 2 clinics and when we had invoices to pay it was hard to go between myself and my partner's and then the 2 clinics so we basically have 4 to check.
Care Fertility reviews

Raye-Alvi Cross Rated Care Fertility 4-Star on Trustpilot and said...

A huge THANK YOU to the team at Tunbridge Wells. After years of trying naturally, and so many unexpected turns, we got funded to do IVF. The team were nothing short of amazing! From the receptionists, to the nurses, to the doctors. Our journey wasn’t an easy one as my body was playing hard to get through most of it. We had two egg collections, two attempts of transfer (first one was cancelled as my body was being stubborn) and on our second transfer attempt, with egg number 1, it worked! Me and my partner are happy to announce we are now 13 weeks pregnant, with a healthy and happy baby! Honestly Tunbridge Wells made our dreams come true and have forever given us endless support, kindness and motivation to not give up. Thank you, with all our hearts, thank you!
Care Fertility reviews

Ella Powell Rated Care Fertility 4-Star on Trustpilot and said...

I just wanted to update my previous review of Care Sheffield, as mentioned previously I travelled 2 hours for treatment under Dr Petsas and his team. I am delighted to share my daughter was born on 7th March following just one round of IVF. I was self funded and considered on last chance grounds due to my age, however Dr Petsas was confident he could help me have a family and he didn’t fail me. I cannot express how fantastic Care Sheffield are! There is dedication with a sprinkle of magic. This team are kind, conscientious and have made my dreams come true. I look forward to visiting soon for you to meet my baby girl
Read more reviews...

Frequently Asked Questions About Care Fertility

What support can I expect from the staff at Care Fertility clinics during my IVF journey?

According to patient reviews, many Care Fertility clinics offer supportive and compassionate care from their staff, including receptionists, nurses, doctors, and embryologists. They are known to address questions and concerns, provide motivation, and assist patients throughout the IVF process, making a challenging journey easier for prospective parents.

Are there any concerns I should be aware of when considering treatment at Care Fertility?

Some reviews indicate potential issues such as staff shortages, clinic closures on bank holidays, and communications challenges that can lead to delays in treatment. Additionally, there may be variations in practices, such as the frequency of scans during treatment, that could affect your experience. It is recommended to discuss these aspects directly with the clinic to have clear information tailored to your situation.

Is it possible to have a successful IVF treatment on the first try with Care Fertility?

Many patient reviews reflect successful first-time IVF treatments with Care Fertility, leading to healthy pregnancies and the birth of children. However, success rates can vary based on individual circumstances and it's important to discuss your own chances with a fertility specialist.

About Care Fertility

Care Fertility operates as a fertility treatment provider that offers a variety of services aimed at assisting individuals and couples who face challenges with conception. The company is renowned for providing an array of advanced reproductive technologies, including genetic diagnosis and screening techniques. This array of services is designed to target specific fertility issues, thereby tailoring treatments to the unique needs of each patient. Care Fertility's commitment to research and development is evident through the procedures that have been pioneered by their own specialists, contributing innovations to the field of reproductive medicine.

The organization's focus extends beyond immediate fertility treatment to encompass fertility preservation procedures, broadening the spectrum of options available to patients who may wish to delay parenthood or who are dealing with medical conditions that could affect their fertility. Objectively, Care Fertility's success rates and the efficacy of their treatment options are indicative of their dedication to the field, their clinical expertise, and their investment in the most up-to-date and efficacious fertility treatments. This commitment is underscored by an ethos that emphasizes giving patients the optimal opportunity for success in their journey towards parenthood.

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