The overall reputation of Pro Dental Clinic, as derived from the customer reviews, appears to be somewhat divided. A number of clients have expressed high satisfaction with the services received, particularly praising the skill and professionalism of various dentists at the clinic, such as Dr. Desai, Dr. Kripa, Dr. Azar, Dr. Hussein, Dr. Razan, and Dr. Nader. Customers are generally thrilled with the cosmetic outcomes, stating that their veneers and other dental work have significantly improved their confidence and happiness with their smiles. Compliments extend not only to the outcomes but also to the attentive and accommodating nature of the staff during the treatment process. The patient-focused approach, willingness to make fine adjustments, and the creation of comfortable experiences for individuals who are typically anxious about dental visits are clear trends in the positive feedback.
On the contrary, Pro Dental Clinic has faced criticism regarding their policies and customer service in specific instances. The refusal to offer a refund for a last-minute appointment cancellation due to illness has led to notable dissatisfaction. One review mentions a negative experience concerning the longevity of dental work and dissatisfaction with the clinic’s response to a request for repair after a short duration, suggesting that the guarantee policy and customer service response to issues might not meet expectations for some clients. Recurring elements of critique include the terms of service guarantees and a perception of inadequate resolution of post-treatment complications or grievances. This mixed feedback indicates there may be an inconsistency in how policies are perceived or enacted, which contributes to a bifurcated picture of the clinic's reputation.
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The duration of the guarantee for composite bonding veneers at Pro Dental Clinic is not specified in the reviews provided. However, a customer mentioned that their claim for fixing chipped veneers was refused after a few months post-treatment, indicating the guarantee period might be less than or around 3 months. It is recommended to directly consult with the clinic for the precise terms and conditions regarding the guarantee of their dental services.
The dentists at Pro Dental Clinic appear to be accommodating to post-treatment adjustments based on customer reviews. Several customers reported that the dentists were willing to make adjustments such as altering the shape of the veneers and creating more space between the teeth for flossing. It is advised to discuss any concerns or desired adjustments with the dentist during the initial consultation and understand their policy on post-treatment alterations.
The policy on appointment cancellations or rescheduling at Pro Dental Clinic is not clearly outlined in the reviews. One review mentions a refusal to issue a refund for a last-minute cancellation due to illness, which implies there may be certain restrictions or fees associated with cancelling or rescheduling appointments. Prospective customers should review the clinic's cancellation and refund policy and communicate with the clinic's management for more detailed information before scheduling appointments.
Pro Dental Clinic is situated at the heart of Central London, established as a cosmetic dentistry hub, dental implant center, and orthodontic facility on the renowned Harley Street. The clinic takes pride in offering a path to revitalized confidence and an improved quality of life through a beautiful and healthy smile. Patients who step through the doors of Pro Dental Clinic receive a promise of beginning a journey towards lifelong oral health, with services tailored to both maintain and enhance their smiles.
The team at Pro Dental Clinic on Harley Street is dedicated to ensuring an exceptional experience for each patient. Their offerings are comprehensive and comprise a variety of advanced procedures. The clinic provides dental implants, Invisalign, smile makeover services, and facial aesthetics. With a commitment to evidence-based treatments, Pro Dental Clinic merges the latest in cosmetic dental procedures with a holistic approach, emphasizing the importance of overall oral health and wellbeing in the pursuit of cosmetic enhancement.
