4.3
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424
reviews

CIRCA: Reviews and Reputation Summary

Rated 4.3 based on 424 Reviews
Rated 4.3 based on 424 Reviews
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How was your experience with CIRCA?
Verified by
Natalie Wilson
Published on
March 21, 2024
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Company Snapshot

Founding Year
2000
Phone
+1 212-486-6013
Employees
170
Website
Annual Revenue
$30.0M
Socials
Industry
Location
New York, United States

What do people think about CIRCA

The body of customer reviews for CIRCA strongly promotes its reputation as an expert and trustworthy jeweler offering an exceptional customer experience. Reviewers repeatedly commend the personalized, professional service exhibited by CIRCA representatives in various locations. Notable plaudits are directed toward individuals such as Jeffrey Singer, Kim, Amanda, and Robin for their affable, knowledgeable, and transparent conduct. Several reviews highlight the ease of conducting transactions, with multiple mentions of the satisfaction derived from a fair and immediate financial settlement in the form of a check.

There is a consistent recognition of CIRCA's sensitivity to the emotional aspect of selling family heirlooms, indicating that the company's representatives understand and respect the personal value attached to estate jewelry. Moreover, practices such as detailed appraisals, a no-pressure approach to purchasing, and the convenience of online scheduling are favorably mentioned, indicating key elements that contribute positively to the overall customer experience. However, it must be noted that one review did express dissatisfaction with pricing perceived to be significantly lower than competitors, suggesting that while a majority revel in the fairness of CIRCA's offers, perceptions of value may vary among clients. This isolated critique may highlight the importance of market comparison for potential customers. Nevertheless, the dominant narrative suggests a trend of positive interactions, underlined by the professionalism and expertise of CIRCA's staff.

CIRCA Recent Customers Feedback and Reviews

Read what some customers have to say on Trustpilot...

CIRCA reviews

I O Rated CIRCA 5-Star on Trustpilot and said...

Jeffrey Singer is very easy going and personable (not a hard sell) and very transparent. I had no qualms about asking him about anything. And - you can schedule your appointment online, which is very convenient. I highly recommend him.
CIRCA reviews

Elizabeth Auran Rated CIRCA 5-Star on Trustpilot and said...

My sister and I had such fantastic experiences with Kim at Circa. We went in (twice) with estate jewelry from our family, an emotional transaction for anyone, and Kim could not have been more patient, cordial, transparent and sensitive throughout. We were amazed by the smoothness of the process and being able to walk out both times with a check. Professional, thorough, and high fives all around. I would encourage anybody in our shoes who wanted to raise some cash by selling beautiful pieces they no longer wear to work with Kim.Five stars.
CIRCA reviews

Simply Call Me 'T' Rated CIRCA 5-Star on Trustpilot and said...

Had an experience above expectations, Amanda was very professional and courteous, the offer received was within the price range I had originally thought. I highly recommend CIRCA, most specifically if you are in the Los Angeles area, please set an appointment and you won't be disappointed.
Read more reviews...

Frequently Asked Questions About CIRCA

How does CIRCA ensure transparency and customer comfort during the appraisal process?

Based on customer reviews, CIRCA's representatives, like Jeffery Singer and Kim, are noted for being personable, transparent, and sensitive, especially during emotionally charged transactions such as dealing with estate jewelry. Customers have the opportunity to ask any questions without hesitation and are likely to experience a thorough, courteous, and patient appraisal process.

Can appointments with CIRCA be scheduled online for added convenience?

Yes, customers can schedule appointments with CIRCA online, allowing for convenience and flexibility when planning their visit for jewelry selling or appraisal.

What has been the general customer sentiment regarding the fairness of CIRCA's offers and the professionalism of its staff?

The majority of customer reviews reflect positive experiences, mentioning that the offers made by CIRCA are fair and within expected price ranges. The staff, including Amanda, Hilary, and Robin, are frequently highlighted as professional, knowledgeable, and courteous. It is also noted that customers often leave with a check in hand after a smooth transaction, although it is worth acknowledging that some reviews suggest differing experiences regarding the valuation of items.

About CIRCA

Founded in the year 2000, CIRCA has positioned itself as the leading international buyer of pre-owned jewelry, including gemstones and watches. The company prides itself on offering a redefined experience for those looking to sell their jewelry, ensuring a process that is characterized by both expertise and discreet service. A distinctive feature of CIRCA’s business model is their promise of immediate payment to sellers, which sets them apart in the realm of pre-owned jewelry transactions.

With a substantial presence that has grown over the years, CIRCA operates with a workforce of over 100 associates spread across the globe. The company boasts a network of locations in major cities such as New York, Chicago, Beverly Hills, San Francisco, Palm Beach, Bethesda, Boca Raton, Greenwich, and Short Hills, as well as international outposts in Barcelona, Madrid, and Hong Kong. Those interested in the services provided by CIRCA have the option to gather more information by visiting their website at www.circajewels.com or by reaching out via their contact number 877-876-5493.

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