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DJ Alexander
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DJ Alexander: Reviews and Reputation Summary

Rated 4.5 based on 933 Reviews
Rated 4.5 based on 933 Reviews
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How was your experience with DJ Alexander?
Verified by
Natalie Wilson
Published on
April 10, 2024
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Company Snapshot

Founding Year
1982
Phone
+44 13 1558 3000
Employees
130
Website
Annual Revenue
$7.5M
Socials
Industry
Location
Edinburgh, United Kingdom

What do people think about DJ Alexander

The compendium of recent reviews for DJ Alexander indicates an overwhelmingly positive perception among clients, underscoring the company's commitment to providing exceptional service. The feedback recurrently lauds the responsiveness, professionalism, and personal care afforded by DJ Alexander’s team. Clients often note the ease and satisfaction in interactions with the agency, whether it’s facilitating a stress-free renting process or expediting a property sale. Specifically, reviewers highlight the staff's ability to handle issues efficiently, demonstrating not only swift action but also a compassionate approach during crises, earning them comparisons to emergency services.

Themes of gratitude weave through the testimonials, with clients feeling well-guided and continuously informed by the knowledgeable team members. The reviews frequently acknowledge individual staff members by name, suggesting a level of personal engagement that resonates with clients. The company's adeptness at quickly adapting to varied circumstances, such as facilitating international moves or dealing with unexpected property issues, appears to reinforce trust and satisfaction. Clients transitioning to new homes, especially those unfamiliar with UK renting procedures, express particular appreciation for the comprehensive guidance and tailored assistance they received. Moreover, the competence of the sales team, evidenced by quick property turnovers, cements the company's reputation for effectiveness in the Edinburgh market.

In conclusion, DJ Alexander seems to cultivate a professional environment focused on client care, characterized by reliability, personal attention, and informed support throughout the various processes of renting, buying, or selling property. Such consistency in positive client experiences signals a robust and favorable company reputation, with particular commendation for the staff's dedication to maintaining strong landlord-tenant relationships, offering a seamless transitioning experience for newcomers, and providing strategic, market-savvy advice to property sellers.

DJ Alexander Recent Customers Feedback and Reviews

Read what some customers have to say on Trustpilot...

James Goss Rated DJ Alexander 5-Star on Trustpilot and said...

Exactly the letting agent you want every day but also when the worst happens - they really care about their tenants and will drop everything when a crisis hits. Their primary care is keeping a good relationship between landlord and tenant and they'll do all they can when something needs sorting to break the new to me gently and ensure that everything is fixed professionally and rapidly. And, when a DISASTER happens, they're like an emergency service.
DJ Alexander reviews

Anton van Deventer Rated DJ Alexander 5-Star on Trustpilot and said...

Gill and the DJ Alexander team were incredible in helping us find a home to rent when we moved to Aberdeen from abroad. They were always quick to respond and willing to assist with everything we required with a smile.

Linda Findlay Rated DJ Alexander 5-Star on Trustpilot and said...

Brilliant team at DJ Alexander, can't recommend them highly enough! Chloe, Evie and Lauren helped us from start to finish being very professional, very approachable and friendly. They explained everything to us and were so helpful from start to finish. It was an absolute pleasure having their support. Such a lovely team!
Read more reviews...

Frequently Asked Questions About DJ Alexander

How does DJ Alexander handle emergency situations for tenants?

DJ Alexander is praised for being attentive and responsive in crisis situations, with reviewers noting that the agency acts swiftly, much like an emergency service, to address urgent issues. They prioritize maintaining a positive landlord-tenant relationship and strive to resolve problems professionally and expeditiously.

What kind of support can international renters expect from DJ Alexander?

International renters have reported very positive experiences with DJ Alexander, mentioning that the team, particularly individuals like Gill and Galina, is quick to assist with all the requirements of renting in the UK, including explaining procedures and matching properties to specific needs. They offer guidance and keep clients updated throughout the renting process, which helps in settling in without stress.

What is the level of professionalism and communication one can expect from DJ Alexander when selling or renting out a property?

Sellers and landlords report a high level of professionalism from DJ Alexander's team. The agency is commended for efficient marketing efforts, proactive communication, and providing personal contacts like Paige and Conor who keep clients informed. They are also recognized for their approachability and for offering valuable advice that can lead to quick property sales and rental success in various markets.

About DJ Alexander

DJ Alexander is a residential real estate company founded in 1982, operating across Edinburgh, Glasgow, and St. Andrews, providing comprehensive services in property sales and lettings. Having expanded significantly since its inception, DJ Alexander currently manages a portfolio of over 10,000 properties with the help of a dedicated team exceeding 200 members. As a company with over four decades of experience in the real estate market, DJ Alexander prides itself on building a business foundation underscored by trust, integrity, and individualized customer care. This tailored approach aids the company in fostering long-term relationships with clients, ensuring personalized assistance catered to the unique needs of every individual, thereby supporting their clients in making informed property decisions.

Offering a full spectrum of real estate services, DJ Alexander leverages its experienced sales staff, extensive local knowledge, and innovative marketing strategies to connect a global clientele of buyers and tenants with a diverse range of properties, from modest apartments to luxurious mansions and new developments. The firm places a strong emphasis on being accessible and delivering the highest quality service, focusing on facilitating a seamless and satisfying experience for all parties involved, be they buyers, sellers, landlords, or tenants. Moreover, as a testament to its commitment to professionalism and accountability, DJ Alexander is associated with prominent regulatory professional bodies in Scotland, instilling confidence and ensuring a secure, trustworthy partnership for those engaging with the company's services.

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